Support

Contact Jeramyl

Have a question, billing issue, or feedback? We are happy to help.

Get in Touch

The fastest way to reach us is email.

General support & billing: support@jeramyl.com

General enquiries: hello@jeramyl.com

We typically respond within 24–48 hours on business days.

What We Can Help With

  • Account setup and getting started
  • Receipt uploads and OCR questions
  • Income, expense, invoice, and bill tracking
  • Reports, exports, and data questions
  • Billing, plan changes, and cancellations
  • Security concerns or responsible disclosure
  • Product feedback and feature requests

Security Concerns

If you believe you have found a security vulnerability, email support@jeramyl.com with details. We will acknowledge receipt within 48 hours and keep you updated as we investigate.

Not a Support Question?

If you are looking for how to use Jeramyl, visit the Knowledge Base, the features page, or the FAQ on the homepage. If you want to learn about plans, see the pricing page.